by Domini Hedderman Twenty-six faces stare me down as I discuss the dire importance of clarity and conciseness in writing workplace documents. “So, basically, this author tells us that clarity is a function of the words and grammatical structures you use, of the organization of your information, of the logic and cohesion of your arguments, and of the way you present your message to your audience.” As I speak, I look around the cream-colored room at the vacant, bleary eyes and notice that one student has finally given in to dream-land and is resting his head on his desk. Some […]
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