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Georgia Selects IBM for $873 Million Technology Services Agreement - 5:00PM

Will consolidate 11 independent IT environments into an integrated operation.
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Securing GovSpace
By Dan Lohrmann: Covering what‘s hot and what‘s not in '. 'the world of government cybersecurity.

Global Spam Levels Drop

The Internet, Politics, and Security all Take Center Stage

Australia's Internet Filtering: Is it Protecting Families or Censorship?

 

FastGov: Where Government is Going These Days
By Paul W. Taylor: Dispatches and observations from the field in the continuing campaign for government modernization.

Little Hoover to Schwarzenegger and Legislature: Give CIO the Authority to Act

Georgia signs $1.2 Billion IT Outsourcing Contracts with Last Vendors Standing

Unified Communications: My Personal Problem with Presence


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Voice Recognition Software Helps Florida Caseworkers Work Faster

- Nov 17, 2008

For years, investigators within the Florida Department of Children and Families (DCF) worked with one hand tied behind their backs. As productive as they were in the field, they were forced to squander untold time and energy after returning to the office.

The problem was reporting each day's work. After each client meeting, handwritten notes were typed into final form and filed for future reference. Typing took time, and the two-part process -- from handwritten transcripts to typed documents -- imperiled accuracy.

A solution is emerging to enable reporting efficiency. Since July 2008 the department has been deploying voice recognition technology, designed to let fieldworkers dictate their notes while in the field. Software converts the dictation into typed copy, letting investigators spend more time on the road. Once back in the office, the fieldworker plugs the dictation device into a PC and gets a printed report.

The system has transformed Lisa Brooks' job. A child protective investigator with three and ...Continue Article...


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