The Mentor Is In

  • 23 Feb 2010 /  advice, grading, teaching tips

    “C is for competent; it’s good enough for me.” I sometimes sing this little parody of Sesame Street in my head. What this means to me is that, getting through the day without screwing anything up is, in my book, a level of success that should be celebrated more often than is acknowledged.  It is a rare day when I could honestly say that I was outstanding in everything I attempted, from driving, to teaching, to parenting.  It would be a similar outlier to suggest that I fail at everything I put my hand to – even on the worst days, something has to have gone right, or I wouldn’t still be here.

    The same is true for academics.  Much has been debated about the ‘scourge’ of grade inflation (http://www.thecrimson.com/article/2001/11/28/a-proposal-to-end-inflation-last/) and the role of adjuncts as epidemiological vectors (http://www.glendale.edu/chaparral/june04/gradeinflation.htm) but I think we need to situate a large part of the problem within the minds of our students – who have been led to believe nothing but an A will suffice, yet have been given no clear guidelines as to what an A might represent.  Working our way downwards, an A is supposed to represent “excellence,” while a B represents “above-average,” so there is nothing standing in our way of explaining that a C denotes competency over the material.

    I like to go over the concept of the bell curve in my class, and show how most of us will fall in the middle (or the average) no matter what we do, because that is how the norm is defined for most of us.  Taking the time to differentiate between the mean (arithmetic average), the median (middle value), and the mode (most likely outcome), I point out that getting a C (usually represented as somewhere around 75 percent) means they have “beaten” half of the class.  This is important information for two distinct populations of students: the too-worried, and the not-worried-enough.  The too-worrieds have no internalized benchmark for success; they tend to dramatically over-estimate the performance of their peers, and suffer disproportionate anxiety as a result of what they see as poor performance.  Explaining to them that their performance was “average” may not be the cherry on the sundae of their day, but it can go a long way toward relieving acute stress.

    The not-worried-enough, on the other hand, have the opposite problem.  They think that their work is just fine because they don’t see the wide distribution of performance that we do from our Olympian perch.  The bell-curve model is not as helpful for them, because it seems somehow “rigged.”  Keeping in mind these are often the weakest and least motivated students in the first place, coming from a system that keeps the product moving along regardless of merit, they lack many foundational understandings we may hope to take for granted in our students.  For this population, concrete evidence is best.  Group work, paper exchanges, detailed outlines of expectations for assignments, post-exam analyses and explanations, can all contribute to their comprehension of what competency, and beyond that, mastery, entails.  Still, for the least motivated, attaining a C may be all that they seek, and as educators, though we may not like or understand this stance, we have to respect it as a legitimate strategy.

    Can a student achieve an undergraduate degree with a C average? Absolutely.  Do employers check grade point averages? No. It’s a useless bit of information.  The only time a GPA comes into play after college is when seeking post-graduate education.  It is good to make sure that students understand the ways in which mediocre grades can hamper future plans, but beyond that, students have to make their own choices. Since we have a grading system that sets C in the middle, as the median, then we need to start treating C as the norm it truly is.

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  • 16 Feb 2010 /  advice, teaching tips

    If you have been teaching for at least a semester, you may have noticed that students don’t do the reading we assign them, shocker, I know.  So what can we do about this? Should we throw up our hands, deciding that students are in charge of their own destinies? Do we turn punitive and bitter, writing exams that we know that they will not be able to pass? Or are there actually effective ways to get students to step up the amount of time and effort they put into reading?

    I believe that we can make a difference in how much a student commits to our course, regardless of subject, and that the way to do so begins with the first day of class.  I have noticed that it appears many professors still treat the first day of the semester as some sort of  ‘free pass.’  Now, keep in mind I am speaking from my own perspective and experience, and I would love to hear what you might have to share in the comments, but this strikes me as a criminal waste. 

    We are setting the tone for the rest of the semester, and the tone I prefer to set is one where the class will be jam-packed with useful information and interesting activities, there will be no slack-time, and we are neither starting late nor ending early, ever.  As a part of expectation setting, I spend a fair amount of time discussing reading, and the rubric established within California higher education.   Here in the Golden State, the expectation across the board (community colleges, CSUs, and UCs) is that students will complete three hours of reading for every hour spent in class. Surprisingly, the vast majority of students claim to have never heard this information before.  It’s an eye-opener for them to realize that when we call 12 units ‘full-time’ we aren’t kidding around – twelve hours spent in class, times three, is thirty-six hours of reading (plus the original twelve) for a total of a forty-eight hour week. Suddenly, they are into overtime!  Many students approach going to college as if the 12 original hours were all that they were expected to do.  They see this as a continuation of high school, where for many of them, just showing up was enough to get them through. By the way, this attitude is also to be found across ALL levels of the California higher education system.  Maybe you live in a happier state where this is not the case, if so, mazel tov.

    Another area of confusion is exacerbated by textbook publishers, who will make things jazzy with color blocks of tan, pale green, and lilac.  Students believe that these color-coded sections, rather than being called out for extra attention, means that they will not figure on exams and that they can be skipped. I like to point out to them that they need to read everything and use all parts of the text; including captions, footnotes, bibliographic references, ad nauseum.  To make the bitter pill go down easier, I remind them that, at the prices they are paying, it behooves them to squeeze all of the value out of those books like they were making juice.  Or they may as well have set a hundred dollar bill on fire for all the good it does them.

    In addition to not knowing the expectations, many students do not have a sense for where they fall in terms of effort and skill. If they see a friend whipping through a textbook and getting A’s, then the message they internalize is, “a chapter should take a half hour to read” and not, “my friend may have better reading comprehension skills than I do.”  I ask students to self-identify as pro or anti reading – you know, the folks who, given their druthers, wouldn’t read the back of a cereal box.  I have the happy readers talk a little about how much they read as a leisure activity, before pointing out to the unhappy readers that, we aren’t here to change their attitude, but that comparisons may not get them far. They will need to learn what their own reading comfort levels are. To facilitate this, I have students complete a study skills quiz (like this one http://www.morris.umn.edu/services/dsoaac/aac/StudySkills.html) and collectively discuss solutions to the problems they may be having. 

    In a future post, I will write about how I follow-up on these suggestions with strategies designed to keep them reading.  As always, I would love to hear your thoughts in the comments section.

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  • For an adjunct, one of the biggest hassles can be managing diverse avenues of communication at multiple schools. At the beginning of every academic year I consider myself lucky if IT doesn’t accidentally bump me off the email list and I still have a phone number that corresponds to whatever is in the printed edition, or online. At last count, the five ways that students primarily reach out to us include email, online course management systems, voicemail, and our mailboxes, and office staff. Missing a message from a student can have upsetting consequences for both parties, so this post discusses some ways that I have sought to channel communications effectively – I’m going to tackle these from least to greatest in terms of student usage.

    In my syllabus, I begin the art of training my students to minimize out-of-classroom communication.  For one thing, many questions they ask in the hallway, on email, or in voicemails raise issues the entire class needs to be informed about.  I also stress that I do not need to hear about every missed class, that they are adults who make their own decisions about education and attendance; but that of course they should contact me if they will be missing several classes due to unavoidable circumstances.  I aim to direct their communications with me into the proper forum, keeping generic questions for class time, and managing personal and private issues after class, during office hours, or through these media under discussion.

    In the effort to handle student inquiries, office staff can be your greatest ally, or your direst enemy. To make them effective members of your team they need three things on a regular basis: information, praise, and rewards.  Be proactive in making sure they have your up-to-date information, diligently fill out those memos that circulate with annoying regularity, and if your school has such a thing, keep your webpage up to date.  If you would like them to cheerfully man your bulwark against students, good manners (please and thank you on every email, regular thanks for their efforts) go a long way towards enlisting their cooperation, and mentioned in a previous post, I was not joking about those Christmas presents. I have also taken lemon bars to administration, sent premium chocolates to copy editors, and contributed to every holiday potluck I can get my mitts into – pure D bribery and it works.

    To my mind, mailboxes can be the most frustrating aspect of campus communications. Depending upon the culture at your school, you may be either under-informed (adjuncts aren’t copied on any memos) or overwhelmed. If you are teaching online and never come to campus, you can be sure that is where important or even confidential financial information will languish. Unrequested books will pile up, raining down upon you when you already have your arms full. Plus, no matter how diligently you check your box (which moves every semester) you will find some ancient and yellowing phone message from a student with three exclamation points!!!  To be honest, I pretty much ignore my mailbox at this point. Almost anything worth knowing about comes through email anyway, so I think of it more as a lost and found, a place of last resort.

    Your campus may have a neatly integrated voicemail and email system, where they come to the same server.  If not, then I recommend establishing a routine for checking voicemails, and I also recommend it not be daily because one of the keys to effective work/life balance lies in batching your tasks (http://www.lifehack.org/articles/lifestyle/10-keys-to-worklife-balance.html).  Weekly or bi-weekly has been often enough in my experience.  Make this policy part of your syllabus; it will help channel student inquiries to where you really want them, which is email.

    The reason email is the best of all possible worlds is that with a little finesse, you can get all of your disparate accounts to load into Microsoft Outlook on your desktop at home, rendering the chaos of multiple passwords and logins moot. The basic instructions can be found here http://www.bellaonline.com/articles/art18419.asp; and there is a clear video tutorial here http://www.youtube.com/watch?v=vFWp-3YIBOc.  As for online course email messaging, in some versions it appears that you can also forward the internal emails to another account, but here you pass beyond the doors of my knowledge and as far as I know fall off the side of the earth. Here be dragons http://discussions.blackboard.com/forums/

    Let us know your best ideas for keeping the lines of communication open and your sanity intact in the comments!

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  • My friends often comment upon my penchant for organization, but I tell them, the reason I am organized is because I am extremely lazy.  Investing the time up front frees me up both in terms of being able to schedule personal time, and also allows me to smoothly hurdle those small emergencies than can derail a class session. I am speaking, of course, of backup plans.

    As professors, we may have been enculturated to one form of course presentation, the lecture, and we may structure our classes around speaking for an hour or two at a time uninterrupted.  This is the most straightforward method, and also does not require much in the way of coordination of resources for effective delivery, except in the area of visual media: I have had overhead projectors disappear despite thick chains locking them down; I have arrived in the evening to discover the projector bulb burnt out and A/V nowhere to be found. I have had other faculty members jack up the connection to the internet (even had it sliced by a backhoe recently!) 

    So what is the intrepid lecturer to do?

    I have created multiple sets of the visual material, produced in a variety of media, and I also have them stored in a bunch of secure places.  No matter what they (the dark forces that conspire against us) throw at me, I will be ready, huzzah! Imagine me at this point triumphantly lifting my spear into the air.

    I have transparencies for the odd overhead projector, and their cousins, the paper copies for document cameras, all in one binder per course. Many of these come from the publisher, as do some Power Points, which I sprinkle judiciously throughout the semester, but I have also developed my own overheads, which are saved on flash drives (top ten are reviewed here http://usb-flash-drive-review.toptenreviews.com/). Since I am your typical absent-minded professor, and scatter flash drives like hair pins, I have lots of them, and keep one on my keychain, another in my wallet, and still others in my briefcase. I also have backed up my most essential documents on my Skydrive (http://windowslive.com/online/skydrive). Some I make public for students and other interested individuals, others I keep close to my chest. There are other services, and here is a review (http://online-storage-service-review.toptenreviews.com/) but for simplicity’s sake, I believe in keeping on the good side of my feudal lord, Microsoft. 

    Of course, the best backup location is in your head, and I am prepared to do any and all lectures on the whiteboard (I detest chalkboards and their squeaking and their dust, my hackles are rising just thinking about them). So I carry a ton of whiteboard pens in a spectrum of colors, as well as my own eraser and cleaner spray. I could use the grody eraser with no oomph left in it, and cross my fingers and hope the janitorial staff will clean the board sometime before academic year-end (and then they have to use the right stuff, ever notice how sometimes they are greasy, or streaky, or gummy?) or I can just do it already and give myself a pleasant slate to write upon.  By the way, I have also brought WD-40 to unstick windows, and cleaning wipes for desks during the flu season. Yes, I have an enormous tote bag.

    All of this is another reason to branch off from the lecture circuit and develop some in-class exercises that can be thrown into the mix at a moment’s notice.  I have had to conduct classes while IT guys dangled precariously from the ceiling, tippy toes on my desk, to replace the aforementioned overhead projector light bulb (costing about $300 each so they aren’t kidding about turning those things off http://lamps.projectorsuperstore.com/product_details.cfm).

    At that point you are kind of left with a “pay no attention to that man behind the curtain” sort of atmosphere and it helps to have alternatives. It can also help student attention spans to throw a little physicality into the mix, always keeping disabled students’ access and participation in mind.  In my Introduction to Physical Anthropology class, I have my students sort themselves by gender and height to demonstrate individual variation and sexual dimorphism. It gives them a chance to stretch, chat, and mingle briefly before refocusing.  In Cultural Anthropology, after one quiz, I usually schedule a Survival Exercise, where students head outdoors for fifteen minutes in ‘bands’ looking for edible plants to identify on campus.

    In any given session, I aim to change up the activity about once every 45 minutes, leaving about five minutes for transition time. Depending on class length, I may have room for three different segments. Being able to mix it up, responding to the mood of the class, keeps things fresh and is best done with an arsenal of backup plans.

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