The Mentor Is In

  • Despite the many social and demographic changes that have resulted in colleges and universities welcoming a wider variety of non-traditional students (from returning women to life-long learners) the biggest chunk of our students will likely be relatively fresh out of high school, and still in need of a little in loco parentis to get them started.  Many of these hatchlings are still waiting for someone to tell them what classes to take, when to arrive, where to get materials for class, and how to study.  One area where we can contribute is in the arena of organization, and preparation.

    On the first day, in addition to going over the syllabus and reading schedule, I spend time discussing what I call ‘geek kits’; meaning  those varied sacks, cases, Ziplocs of supplies the best students keep handy in their bags.  I am prompted to go over this thanks to my own undergraduate days, where I might have won an award for LEAST prepared scholar, always cadging a pen and paper, or taking notes on my hand.  So what should go into a geek kit? At a minimum, students need pens, pencils, erasers, a sharpener, highlighter pens, white-out pens (http://www.witeout.com/pens/) and Post-It flags (http://www.postitflags.com/) for marking relevant passages in their books.  A portable three hole punch (like the Binder Buddy from ACCO) and a mini stapler are also essential.  While we are at it, a couple of USB sticks wouldn’t come amiss. Many students don’t think to backup their work and bring it to campus in the event of the inevitable ‘printer failure’ that comes at crucial moments.

    Do you think this seems obvious? Goes without mentioning? Is anal-retentive overkill on my part? I would have thought so too, until you spend fifteen wasted minutes while people run around asking each other for supplies so they can turn in a paper, or take a Scantron exam (in fact, my syllabus now mentions not only that they will need Scantrons, but the model number, the color, how many they will need, and where they can purchase them).  It was either that, or go out of my mind answering those questions several times per class, with six or seven classes, every semester.  Preempting them in this fashion makes me a calmer, nicer, professor.

    One funny extension of the geek kit comes from a student of mine, who created a ‘Finals Week’ survival kit to fit inside of an Altoids tin*.

    “1. Starbucks prepaid coffee card - while I normally don’t splurge on Starbucks, while studying for finals I just gotta have some joe.

    2. Rubberband - I need a rubberband to wear around my wrist. When my mind begins to wander, I snap myself back to reality and remember to focus-focus-focus.

    3. 4 No-Doze tablets - just in case I begin to fade too early, I’m too tired from working all day, or the library is really, really quiet, I can load up on caffeine pills and stay alert.

    4. 2 Advil tablets - all that studying gives me a headache!

    5. 5 Sticks of Juicy Fruit - to fight boredom and/or dry mouth.

    6. Half a dozen Altoids - for refreshment and/or to fight coffee breath.

    7. Two dozen sour lemon candies - to help focus, fight boredom, and counteract any Altoids aftertaste.

    8. 1 Think Organic Chocolate Coconut snack bar - to fight off any hunger pains and provide energy.

    9. A handful of paperclips - I like to use them to mark pages in my notes and text books that I may need to re-review several times (key concepts, graphs, etc.).

    10. A container of pencil lead - just in case.”

    *If you would like to make your own Altoids survival kit, as another student put it, “in case of a zombie attack, or an asteroid hitting the earth…” you can find suggestions at:

    http://www.fieldandstream.com/fieldstream/photogallery/article/0,13355,1225788,00.html

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  • For an adjunct, one of the biggest hassles can be managing diverse avenues of communication at multiple schools. At the beginning of every academic year I consider myself lucky if IT doesn’t accidentally bump me off the email list and I still have a phone number that corresponds to whatever is in the printed edition, or online. At last count, the five ways that students primarily reach out to us include email, online course management systems, voicemail, and our mailboxes, and office staff. Missing a message from a student can have upsetting consequences for both parties, so this post discusses some ways that I have sought to channel communications effectively – I’m going to tackle these from least to greatest in terms of student usage.

    In my syllabus, I begin the art of training my students to minimize out-of-classroom communication.  For one thing, many questions they ask in the hallway, on email, or in voicemails raise issues the entire class needs to be informed about.  I also stress that I do not need to hear about every missed class, that they are adults who make their own decisions about education and attendance; but that of course they should contact me if they will be missing several classes due to unavoidable circumstances.  I aim to direct their communications with me into the proper forum, keeping generic questions for class time, and managing personal and private issues after class, during office hours, or through these media under discussion.

    In the effort to handle student inquiries, office staff can be your greatest ally, or your direst enemy. To make them effective members of your team they need three things on a regular basis: information, praise, and rewards.  Be proactive in making sure they have your up-to-date information, diligently fill out those memos that circulate with annoying regularity, and if your school has such a thing, keep your webpage up to date.  If you would like them to cheerfully man your bulwark against students, good manners (please and thank you on every email, regular thanks for their efforts) go a long way towards enlisting their cooperation, and mentioned in a previous post, I was not joking about those Christmas presents. I have also taken lemon bars to administration, sent premium chocolates to copy editors, and contributed to every holiday potluck I can get my mitts into – pure D bribery and it works.

    To my mind, mailboxes can be the most frustrating aspect of campus communications. Depending upon the culture at your school, you may be either under-informed (adjuncts aren’t copied on any memos) or overwhelmed. If you are teaching online and never come to campus, you can be sure that is where important or even confidential financial information will languish. Unrequested books will pile up, raining down upon you when you already have your arms full. Plus, no matter how diligently you check your box (which moves every semester) you will find some ancient and yellowing phone message from a student with three exclamation points!!!  To be honest, I pretty much ignore my mailbox at this point. Almost anything worth knowing about comes through email anyway, so I think of it more as a lost and found, a place of last resort.

    Your campus may have a neatly integrated voicemail and email system, where they come to the same server.  If not, then I recommend establishing a routine for checking voicemails, and I also recommend it not be daily because one of the keys to effective work/life balance lies in batching your tasks (http://www.lifehack.org/articles/lifestyle/10-keys-to-worklife-balance.html).  Weekly or bi-weekly has been often enough in my experience.  Make this policy part of your syllabus; it will help channel student inquiries to where you really want them, which is email.

    The reason email is the best of all possible worlds is that with a little finesse, you can get all of your disparate accounts to load into Microsoft Outlook on your desktop at home, rendering the chaos of multiple passwords and logins moot. The basic instructions can be found here http://www.bellaonline.com/articles/art18419.asp; and there is a clear video tutorial here http://www.youtube.com/watch?v=vFWp-3YIBOc.  As for online course email messaging, in some versions it appears that you can also forward the internal emails to another account, but here you pass beyond the doors of my knowledge and as far as I know fall off the side of the earth. Here be dragons http://discussions.blackboard.com/forums/

    Let us know your best ideas for keeping the lines of communication open and your sanity intact in the comments!

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  • My friends often comment upon my penchant for organization, but I tell them, the reason I am organized is because I am extremely lazy.  Investing the time up front frees me up both in terms of being able to schedule personal time, and also allows me to smoothly hurdle those small emergencies than can derail a class session. I am speaking, of course, of backup plans.

    As professors, we may have been enculturated to one form of course presentation, the lecture, and we may structure our classes around speaking for an hour or two at a time uninterrupted.  This is the most straightforward method, and also does not require much in the way of coordination of resources for effective delivery, except in the area of visual media: I have had overhead projectors disappear despite thick chains locking them down; I have arrived in the evening to discover the projector bulb burnt out and A/V nowhere to be found. I have had other faculty members jack up the connection to the internet (even had it sliced by a backhoe recently!) 

    So what is the intrepid lecturer to do?

    I have created multiple sets of the visual material, produced in a variety of media, and I also have them stored in a bunch of secure places.  No matter what they (the dark forces that conspire against us) throw at me, I will be ready, huzzah! Imagine me at this point triumphantly lifting my spear into the air.

    I have transparencies for the odd overhead projector, and their cousins, the paper copies for document cameras, all in one binder per course. Many of these come from the publisher, as do some Power Points, which I sprinkle judiciously throughout the semester, but I have also developed my own overheads, which are saved on flash drives (top ten are reviewed here http://usb-flash-drive-review.toptenreviews.com/). Since I am your typical absent-minded professor, and scatter flash drives like hair pins, I have lots of them, and keep one on my keychain, another in my wallet, and still others in my briefcase. I also have backed up my most essential documents on my Skydrive (http://windowslive.com/online/skydrive). Some I make public for students and other interested individuals, others I keep close to my chest. There are other services, and here is a review (http://online-storage-service-review.toptenreviews.com/) but for simplicity’s sake, I believe in keeping on the good side of my feudal lord, Microsoft. 

    Of course, the best backup location is in your head, and I am prepared to do any and all lectures on the whiteboard (I detest chalkboards and their squeaking and their dust, my hackles are rising just thinking about them). So I carry a ton of whiteboard pens in a spectrum of colors, as well as my own eraser and cleaner spray. I could use the grody eraser with no oomph left in it, and cross my fingers and hope the janitorial staff will clean the board sometime before academic year-end (and then they have to use the right stuff, ever notice how sometimes they are greasy, or streaky, or gummy?) or I can just do it already and give myself a pleasant slate to write upon.  By the way, I have also brought WD-40 to unstick windows, and cleaning wipes for desks during the flu season. Yes, I have an enormous tote bag.

    All of this is another reason to branch off from the lecture circuit and develop some in-class exercises that can be thrown into the mix at a moment’s notice.  I have had to conduct classes while IT guys dangled precariously from the ceiling, tippy toes on my desk, to replace the aforementioned overhead projector light bulb (costing about $300 each so they aren’t kidding about turning those things off http://lamps.projectorsuperstore.com/product_details.cfm).

    At that point you are kind of left with a “pay no attention to that man behind the curtain” sort of atmosphere and it helps to have alternatives. It can also help student attention spans to throw a little physicality into the mix, always keeping disabled students’ access and participation in mind.  In my Introduction to Physical Anthropology class, I have my students sort themselves by gender and height to demonstrate individual variation and sexual dimorphism. It gives them a chance to stretch, chat, and mingle briefly before refocusing.  In Cultural Anthropology, after one quiz, I usually schedule a Survival Exercise, where students head outdoors for fifteen minutes in ‘bands’ looking for edible plants to identify on campus.

    In any given session, I aim to change up the activity about once every 45 minutes, leaving about five minutes for transition time. Depending on class length, I may have room for three different segments. Being able to mix it up, responding to the mood of the class, keeps things fresh and is best done with an arsenal of backup plans.

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